I currently have four phones on my cell account with At&t, my two children, my husband, and myself. My daughter worked for the NCAA during the tournament and as a bonus, they were given LG Expo phones. I went into an At&t store with her to get her phone activated and we were not told anything about smart phones and data plans. I received my cell bill a couple of days ago and it had large charges for prorated data plan and the next month full data plan. At&t refused to remove the charges because the rep I spoke with said I am required to have a data plan and it was added to my account. I was never notified, I never gave consent, I was never told anything. At&t also offers cheaper data plans, but they chose to give me the highest data plan they have. I do not understand how anyone can simply add something to someones acct without notification, nor do I understand how you can required a person to have something they do not want. I currently have 2 blackberry’s and I have not data plan on them. It is possible to have smart phones and not have a data plan. If that is what the customer wants, who or what gives At&t the right to change what the customer wants and is paying for? I have contacted the FCC and hopefully this will be resolved fairly quick.